What to do if you were scammed

If you are worried that your order is not going to arrive on time, or ever, it's time to react. First, contact the seller. If there is no response in a few days, contact Amazon directly.

Amazon will always refund you your money once they have verified that the seller is a scammer. But this might take weeks. Instead of waiting all that time, if you can, oder the product from a trusted seller on a second order, and get the refund for the first order after Amazon approves it.

How to contact Amazon directly:

  • Amazon.com: call 1 (888) 280-4331, or use the online form
  • Amazon.co.uk: call 0 800 496 1081, or use the online form
  • Amazon.de: call +49-941788788, or use the online form
  • Amazon.fr: call +33 1 56 60 46 00, or use the online form
  • Amazon.ca: call 1-877-586-3230, or use the online form
  • Amazon.co.jp: call +81 34288 4028, or use the online form
  • Amazon.in: call 1 800-3000-9009, or use the online form
  • Amazon.it: call +39 800 628 805, or use the online form
  • Amazon.es: call +39 800 628 805, or use the online form