488 reviews | 2.1 out of 5

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331 recent reviews on Amazon.com were negative. Data updated on .

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Recent reviews

Worst customer service I've ever experienced through Amazon!


Product not as advertised. Seller takes 5 days to respond so far. Seller tries to get you to give it as a gift to a friend telling you that "return shipping is so expensive" and offers a 10% discount if you'll just keep the item. Maybe if the product was useable in any way...if it fit like it was advertised - for a child - maybe those horrible customer service tactics would work.


Product indicated an arrival date, but arrival date came and went and no response to my questions on an updated ETA. Amazon was unable to get an updated ETA as well. Communication is not good and would not buy from them after this experience.


It's frustrating enough when the item does not fit as advertised and the hassle of a return is needed. This seller responded to each return request by asking I would gift these to a friend for a 10% discount "because return shipping is so expensive". When I declined, they replied with a follow-up email offering 20%, and so on. I had ordered 3 sets and this occurred with each one. Maddening!