220 recent reviews on Amazon.com were negative. They appear to be suspended. Data updated on .
VeliisDirect no longer has any products listed for sale, based on this we assume that Amazon.com has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.com. If the seller is not replying, read on what to do if you were scammed.
I have sent 2 messages and NO RESPONSE. I never received my rug. The delivery notice was to an address in California, I live in New York. I order on Amazon all the time and always get my items, there was no error in the address.
I contacted seller because the item did not arrive on time only to be told they had made an error and the item was shipped from China instead of from the warehouse with 2 day prime shipping. I still have not received the item, or a refund and have not heard back again from the 2nd and 3rd emails to the company. Very angry and disappointed. Not a cheap item either
Never received and the seller has not helped within multiple contacts
Package never received, contacted seller and was told to wait a few more days. Waited a few more days and then weeks and contacted the seller multiple times in between. Now they will not respond to my messages and issue a refund or replacement.