201 recent reviews on Amazon.com were negative. They appear to be suspended. Data updated on .
VeliisDirect no longer has any products listed for sale, based on this we assume that Amazon.com has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.com. If the seller is not replying, read on what to do if you were scammed.
Order was to be delivered on Sept. 17, never received it. Requested a refund, never received it. Contacted Amazon regarding refund Oct. 5 have not received any further information. Horrible service from this vendor, take your money and never send the product.
I have reached out multiple times and have not received a refund for this as it has not come in the mail. I will need a refund immediately.
The item was originally supposed to arrive Sept. 19. On Sept. 23, they responded to my request for more info on delivery and said they had shipped it wrong and that it would be another 10-15 days. It's already Oct. 16 and we have not received the umbrella. Very disappointing!