13 recent reviews on Amazon.com were negative. They appear to be suspended. Data updated on .
PureWarehouse no longer has any products listed for sale, based on this we assume that Amazon.com has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.com. If the seller is not replying, read on what to do if you were scammed.
PureWarehouse has lied to me from the start, told me the item had shipped via FedEx but never gave me a tracking number. When I contacted PureWarehouse to request a refund PureWarehouse never responded. Placed the Order on 10/9/19 and still have not heard from PureWarehouse. I contacted Amazon cust. service on 11/4/19 and still didn't hear back from anyone.
Ordered as a registry gift. Package was delivered to an incorrect address (in an entirely different state). After a month of numerous attempts to contact the seller and receiving NO RESPONSE and NO RESOLUTION, I finally requested a refund from Amazon. The delivery error wasn't the problem - I understand things can happen. But the lack of response and lack of service was unacceptable.
I never received my item and on top of that I have been emailing the seller and getting NO response. It is extremely frustrating and just poor business. I just want a refund and to never have to deal with a seller like this again.