40 recent reviews on Amazon.com were negative. They appear to be suspended. Data updated on .
Hong Kong ITgut no longer has any products listed for sale, based on this we assume that Amazon.com has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.com. If the seller is not replying, read on what to do if you were scammed.
Never received the item. (Sofa Sectional) Took 6, yes SIX times of contacting Amazon and 50 days to receive a refund. Don't do it. You will regret the headache you will create for yourself. Always check and make sure that your items are sold and SHIPPED via Amazon or you have little recourse on getting the item or your money. Good Luck!
Have not got it yet
First off I ordered March 9 and waited almost 5 weeks. The delivery date was suppose to be April 23 and the date come no furniture. Contact seller and instead of owning up they blame ups. Said they would send it out again and give me a tracking. It’s May 10 attempted to contact seller many time and I have not heard anything... Beware clearly they like playing games with item. I want a refund!!!
I ordered this item on 3/18 and it still has not arrived. The delivery date has been changed several times and the item is still not here. There has been no information as to when I will getting this product. Please contact me.
Never Received Bed- no communication. Will not answer back to emails. Waiting to see if I get refund. Worst Experience