1,301 recent reviews on Amazon.com were negative. Data updated on .
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AWFUL! Ordered 12/06 for elderly Grandmother for Christmas got it 12/26 1 black piece 1 brown piece for a mismatched recliner. Returned black one as requested was told brown would be shipped to me. Still waiting. They claim it was sent on 01/11 Fedex shows they did not get it. Cant get a person on phone & they answer emails in middle of the night. I have 1/2 a chair , they have all my money.