107 recent reviews on Amazon.com were negative. They appear to be suspended. Data updated on .
Encounter Outstanding no longer has any products listed for sale, based on this we assume that Amazon.com has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.com. If the seller is not replying, read on what to do if you were scammed.
They sent us the Massage Gun instead of Theragun. $100 less than what we paid for.
Knock-off product provided by this fraudulent vendor. This has been reported to Amazon, but so far they have taken no action. 2+ months in, the vendor is still refusing to refund my money.
This was the second time I ordered a Theragun Elite so I know what the product should look like. This was a nameless product and not what I had ordered. The vendor gave me a partial refund and I want a full refund and once I get the return label, I will return the product back.