88 recent reviews on Amazon.com were negative. They appear to be suspended. Data updated on .
Duona no longer has any products listed for sale, based on this we assume that Amazon.com has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.com. If the seller is not replying, read on what to do if you were scammed.
I ordered the product on September 6. I contacted Duona on September 19 to inquire about my order. They responded that there was an issue with shipping and that I would receive the package withing 15 days. That was on September 20, it is now October 17 and I havent received my order. I tried to contact Duono several times to inquire about my order, but I havent recieved a response from them since.
Never received the package after contacting Duona twice. Was told to wait, but then after a month nothing arrived. This is entirely unacceptable. What an absolutely pathetic company. I will never buy from Duona again.
Seller scam. Amazon refunded me. Look at feedbacks.
DO NOT BUY FROM THIS “SELLER!” This was never delivered. Contacted them and the response was that the wrong delivery option was clicked on by mistake and asked me to wait a week or so. Less than a week went by when I received a delivery confirmation email, but nothing came. I tried reaching the seller 3 more times but no response so had to go directly through Amazon for a refund. BIG FAT 0 STARS!!
Item never arrived and item showed as shipped to Florida, yet i live in California. Do not buy from Duona