438 recent reviews on Amazon.com were negative. They appear to be suspended. Data updated on .
benkso no longer has any products listed for sale, based on this we assume that Amazon.com has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.com. If the seller is not replying, read on what to do if you were scammed.
I ordered an electric toothbrush 3 months ago and still have not received it. I've sent several messages to the seller and never received a reply. Complete lack of accountability or responsiveness - would not recommend buying anything from them.
It came from china, took a month, and what was in the package was 4 knock off tooth brush heads. Clearly this is not what is advertised
Benkso said delivery of the item (an electric toothbrush) was delayed. So I waited a month, but it did not arrive. Communicating through Amazon, I asked Benkso to tell me whether it would be delivered at all. I received no reply. If there were a ZERO STARS rating for this vendor (or less than zero rating), I would give them that rating.
A terrible experience. My first negative review. The seller is unresponsive. I never received the electric toothbrush I ordered. I am not alone. I don't know why Amazon continues to do business with this company. I am a fan of Amazon, but this was a bad experience. Amazon tried to do a refund but they botched it, too, linking the refund to a product I received months ago. Weird, frustrating.