22 recent reviews on Amazon.ca were negative. They appear to be suspended. Data updated on .
SUNA no longer has any products listed for sale, based on this we assume that Amazon.ca has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.ca. If the seller is not replying, read on what to do if you were scammed.
Horrible suna customer service . the item was never received and the seller cant be reached for the refund. will never order with them
The most frustrating transaction I've ever had on Amazon and after joining Prime no less! I was told by Amazon before placing the order I would be covered despite being a 3rd party seller so I placed not 1 but 2 orders and each was "delivered" to some random address on the other side of the country! Trying to get a refund was horrendous and a brutal run around with Amazon.!? Ended in credit claim!
We notified the seller twice that we did not receive the drill we ordered, they did not reply. Amazon A - Z Guarantee refunded our payment. Thank you Amazon!
Very good price of product listed unfortunately I never received it and have been waiting weeks for a refund. Poor customer service.
Stay away from the seller SUNA. Item never arrived but was tracked as delivered. Attempts to contact the seller were never answered. Complaint to Amazon is in the works. Stay away from this seller if you value your money.