197 recent reviews on Amazon.ca were negative. They appear to be suspended. Data updated on .
sentogo no longer has any products listed for sale, based on this we assume that Amazon.ca has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.ca. If the seller is not replying, read on what to do if you were scammed.
Ordered these in July to cheer up my daughter stuck in Canada due to covid still not arrived.... Disgusting service...
Placed my order Aug 3/20, have not received it as of Oct 3. It was supposed to arrive by Sept 18 and it shows on my Amazon order page that it arrived. When I contacted the seller twice I did not hear back. I finally requested a refund from Amazon and they will be reimbursing me. Terrible customer service from sentogo. I've never heard of that company before, but I will not forget the name now.