25 recent reviews on Amazon.ca were negative. They appear to be suspended. Data updated on .
Joy Voyage no longer has any products listed for sale, based on this we assume that Amazon.ca has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.ca. If the seller is not replying, read on what to do if you were scammed.
This is the most terrible experience I have ever had! The hot tub has not even shown up! I have contacted the seller twice and have now asked for a refund and still have had no response! I feel like I have been ripped off and do not recommend this contact for anyone who values there hard earned money. Terrible experience all in all.
Ordered feb.3rd with latest expected arrival of March 15. Package has still not arrived and no tracking number was provided by the seller. Have tried to reach out to them twice now with zero replies over the course of four weeks. NO customer service!! DO NOT BUY FROM THEM as you will not be giving a tracking number and they will not reply to your emails. Terrible!
Item has not yet arrived.. extremely poor service. according to previous comments this company does not answer to emails, queries of any kind. Poor reputation for Amazon. Will I ever receive my paid for heater ?
This seller is a scammer beware. Amazon returned my money !
Tried to contact seller for tracking info no reply after several days. No delivery of the item. Would not deal with this seller again