24 recent reviews on Amazon.ca were negative. They appear to be suspended. Data updated on .
hefengxianan no longer has any products listed for sale, based on this we assume that Amazon.ca has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.ca. If the seller is not replying, read on what to do if you were scammed.
After almost 2 months of wait did not receive the order
the seller never sent the item, i had to request a refund even before the delivery date since I saw the tracking number they provided was fake and that others reported this seller as a scam/fraud. I had thought i had ordered directly from the levoit seller on amazon which is normally where i buy my filters.
Never got it.