11 recent reviews on Amazon.ca were negative. They appear to be suspended. Data updated on .
Er Ci Fang no longer has any products listed for sale, based on this we assume that Amazon.ca has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.ca. If the seller is not replying, read on what to do if you were scammed.
Never received the order
Bien que l'on m' indique un statu de livré, je n'ai jamais reçu le produit et le vendeur ne répond pas à mes demandes de renseignements.
Still waiting for the unit....sent e-mail to supplier on Feb 1st--still no reply as of Feb 5th
DO NOT BUY FROM THIS SELLER!!! 1 Star because you HAVE to put at least 1 to post. Ordered Dec 07 W/delivery by Dec 25. Then changed to Jan. 2 to 23. Then delayed another week. After this the tracking option disappeared. Contacted the seller, NO RESPONSE. My daughter wanted to give to her mother for Christmas and has been in tears each day she realizes it has not been delivered. GRINCH!!!!
DO NOT BUY from this seller - seller initially gave tracking number but no shipper and did not respond to request for shipper - tracking ended up being someone else's, no response from seller