9 recent reviews on Amazon.ca were negative. They appear to be suspended. Data updated on .
EmpireLevel no longer has any products listed for sale, based on this we assume that Amazon.ca has taken action and very likely suspended them. Reading most up to date reviews will have more details about customer frustrations.
If you have already placed an order, but since realized that your product is likely never going to come try contacting the seller on Amazon.ca. If the seller is not replying, read on what to do if you were scammed.
I contacted the seller twice and did not get any response back. The generator never showed up, so I had to get Amazon to refund my money. I would not recommend EmpireLevel to anyone. I would give 0 stars if I could.
The seller sent it to the wrong address - not even related to my information. Then apologized and said would send out a replacement, gave a date it would arrive and give a $250 discount on the price. I never saw the discount nor the replacement generator. Not a reliable company. Should have read the reviews where other consumers noted the poor service.
Ordered on Nov 8th , delivery date by Nov 28th, chair never showed up. I tried contacting seller by email twice with no response. Received a message from Amazon saying I was getting a refund which I haven't received yet. I'm pissed with the poor service, this was supposed to be a Christmas gift! Very disappointed with the whole experience.